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Mike Lane FRPS

Coronavirus and refunds on travel

We were due to go to Sardinia (Italy) on April 1st. The car hire company (Rentalcar.com) emailed to ask if I wanted to cancel with no fees charged. Very proactive of them. Easyjet cancelled the flight today, but did not email. I had to logon to their web site and I got a full refund. Booking.com also did not email, but when I checked their website was able to get a full refund on the hotel and is was advertised as a none refundable payment. They recognised coronavirus as a special circumstance. Purple Parking at Luton Airport refunded all but £10. Not a bad loss. I was expecting to have to claim on my travel insurance and expecting them to find a reason not to pay.

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